:root{--bg-main: #0b0f19;--bg-sidebar: #070a12;--bg-card: #111827;--bg-card-hover: #172033;--bg-surface: #1e293b;--bg-surface-elevated: #243046;--bg-input: #0f172a;--border-subtle: rgba(255, 255, 255, .08);--border-medium: rgba(255, 255, 255, .14);--border-focus: #3b82f6;--text-primary: #f8fafc;--text-secondary: #94a3b8;--text-muted: #64748b;--text-inverse: #0f172a;--accent-blue: #3b82f6;--accent-indigo: #6366f1;--accent-purple: #8b5cf6;--accent-cyan: #06b6d4;--p0-color: #f43f5e;--p0-bg: rgba(244, 63, 94, .15);--p0-border: rgba(244, 63, 94, .4);--p1-color: #f97316;--p1-bg: rgba(249, 115, 22, .15);--p1-border: rgba(249, 115, 22, .4);--p2-color: #38bdf8;--p2-bg: rgba(56, 189, 248, .15);--p2-border: rgba(56, 189, 248, .4);--p3-color: #94a3b8;--p3-bg: rgba(148, 163, 184, .15);--p3-border: rgba(148, 163, 184, .3);--status-backlog: #64748b;--status-triage: #f59e0b;--status-progress: #3b82f6;--status-review: #a855f7;--status-resolved: #10b981;--status-closed: #475569;--sla-ontrack: #10b981;--sla-warning: #f59e0b;--sla-breached: #ef4444;--font-sans: "Inter", -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Helvetica, Arial, sans-serif;--font-mono: "JetBrains Mono", "Fira Code", Menlo, Monaco, Consolas, monospace;--radius-sm: 6px;--radius-md: 10px;--radius-lg: 14px;--radius-xl: 20px;--shadow-sm: 0 1px 3px rgba(0,0,0,.3);--shadow-md: 0 4px 12px rgba(0,0,0,.4);--shadow-lg: 0 12px 32px rgba(0,0,0,.6);--shadow-glow: 0 0 24px rgba(59, 130, 246, .25)}*{box-sizing:border-box;margin:0;padding:0}body{font-family:var(--font-sans);background-color:var(--bg-main);color:var(--text-primary);min-height:100vh;display:flex;flex-direction:column;overflow-x:hidden;font-size:14px;line-height:1.5}#root{min-height:100vh;display:flex;flex-direction:column}::-webkit-scrollbar{width:8px;height:8px}::-webkit-scrollbar-track{background:var(--bg-main)}::-webkit-scrollbar-thumb{background:var(--bg-surface);border-radius:4px}::-webkit-scrollbar-thumb:hover{background:var(--bg-surface-elevated)}.app-header{background:var(--bg-sidebar);border-bottom:1px solid var(--border-subtle);padding:12px 24px;display:flex;align-items:center;justify-content:space-between;position:sticky;top:0;z-index:40}.brand-section{display:flex;align-items:center;gap:12px}.brand-logo{width:34px;height:34px;border-radius:8px;background:linear-gradient(135deg,#3b82f6,#8b5cf6);display:flex;align-items:center;justify-content:center;color:#fff;font-weight:700;font-size:16px;box-shadow:0 2px 10px #3b82f659}.brand-title{font-size:17px;font-weight:700;letter-spacing:-.01em;color:#fff;display:flex;align-items:center;gap:8px}.brand-badge{font-size:10px;font-weight:700;text-transform:uppercase;background:#ef44442e;color:#f87171;padding:3px 8px;border-radius:4px;border:1px solid rgba(239,68,68,.4);display:inline-flex;align-items:center;gap:4px}.header-actions{display:flex;align-items:center;gap:12px}.admin-session-badge{background:#1e293be6;border:1px solid rgba(59,130,246,.35);border-radius:var(--radius-md);padding:4px 10px;display:flex;align-items:center;gap:8px;font-size:12px}.admin-badge-indicator{width:8px;height:8px;border-radius:50%;background:#10b981;box-shadow:0 0 8px #10b981}.admin-badge-indicator.unauthorized{background:#ef4444;box-shadow:0 0 8px #ef4444}.auth-switcher-select{background:var(--bg-input);border:1px solid var(--border-subtle);border-radius:var(--radius-sm);color:var(--text-primary);font-size:12px;padding:4px 8px;outline:none;cursor:pointer}.badge-demo-tag{font-size:10px;font-weight:700;text-transform:uppercase;background:#f59e0b26;color:#f59e0b;border:1px solid rgba(245,158,11,.4);padding:1px 5px;border-radius:4px;display:inline-flex;align-items:center;gap:3px}.badge-admin-tag{font-size:10px;font-weight:700;text-transform:uppercase;background:#10b98126;color:#10b981;border:1px solid rgba(16,185,129,.4);padding:1px 5px;border-radius:4px;display:inline-flex;align-items:center;gap:3px}.access-denied-gate{position:fixed;top:0;right:0;bottom:0;left:0;background:radial-gradient(circle at center,#172033,#070a12);z-index:1000;display:flex;flex-direction:column;align-items:center;justify-content:center;padding:24px;text-align:center}.access-gate-card{background:#111827e6;border:1px solid rgba(239,68,68,.3);border-radius:var(--radius-xl);box-shadow:0 20px 50px #000c,0 0 30px #ef444433;padding:40px;max-width:540px;width:100%;display:flex;flex-direction:column;align-items:center;gap:18px;-webkit-backdrop-filter:blur(12px);backdrop-filter:blur(12px)}.access-shield-icon{width:64px;height:64px;border-radius:16px;background:#ef444426;border:1px solid rgba(239,68,68,.4);display:flex;align-items:center;justify-content:center;font-size:32px;color:#ef4444;box-shadow:0 0 20px #ef44444d}.access-gate-title{font-size:22px;font-weight:800;color:#fff;letter-spacing:-.02em}.access-gate-desc{font-size:14px;color:var(--text-secondary);line-height:1.6}.access-gate-details{background:var(--bg-input);border:1px solid var(--border-subtle);border-radius:var(--radius-md);padding:12px 16px;width:100%;font-size:12px;color:var(--text-muted);text-align:left;font-family:var(--font-mono);line-height:1.7}.stats-banner{background:#111827cc;-webkit-backdrop-filter:blur(8px);backdrop-filter:blur(8px);border-bottom:1px solid var(--border-subtle);padding:12px 24px;display:grid;grid-template-columns:repeat(auto-fit,minmax(180px,1fr));gap:16px}.stat-card{background:var(--bg-card);border:1px solid var(--border-subtle);border-radius:var(--radius-md);padding:10px 16px;display:flex;align-items:center;justify-content:space-between;transition:border-color .2s,transform 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var(--border-subtle);background:var(--bg-main)}.filters-group{display:flex;flex-wrap:wrap;align-items:center;gap:10px;flex:1}.search-box{position:relative;min-width:260px;max-width:380px;flex:1}.search-icon{position:absolute;left:12px;top:50%;transform:translateY(-50%);color:var(--text-muted);pointer-events:none}.search-input{width:100%;background:var(--bg-input);border:1px solid var(--border-medium);border-radius:var(--radius-md);padding:8px 12px 8px 36px;color:var(--text-primary);font-size:13px;outline:none;transition:all .2s}.search-input:focus{border-color:var(--accent-blue);box-shadow:0 0 0 3px #3b82f633}.select-filter{background:var(--bg-input);border:1px solid var(--border-subtle);border-radius:var(--radius-md);padding:8px 12px;color:var(--text-secondary);font-size:13px;outline:none;cursor:pointer;transition:all .2s}.select-filter:hover,.select-filter:focus{border-color:var(--border-medium);color:var(--text-primary)}.btn-filter-reset{background:transparent;border:1px dashed var(--border-medium);color:var(--text-muted);padding:8px 12px;border-radius:var(--radius-md);cursor:pointer;font-size:12px;transition:all .2s}.btn-filter-reset:hover{color:var(--text-primary);border-color:var(--text-secondary);background:var(--bg-surface)}.view-and-actions{display:flex;align-items:center;gap:10px}.view-toggle{display:flex;background:var(--bg-sidebar);padding:3px;border-radius:var(--radius-md);border:1px solid var(--border-subtle)}.view-btn{background:transparent;border:none;color:var(--text-muted);padding:6px 12px;font-size:13px;font-weight:500;border-radius:var(--radius-sm);cursor:pointer;display:flex;align-items:center;gap:6px;transition:all .2s}.view-btn.active{background:var(--bg-surface-elevated);color:var(--text-primary);box-shadow:var(--shadow-sm)}.btn{display:inline-flex;align-items:center;justify-content:center;gap:8px;padding:8px 16px;border-radius:var(--radius-md);font-size:13px;font-weight:600;cursor:pointer;transition:all .2s cubic-bezier(.16,1,.3,1);border:none;text-decoration:none}.btn-primary{background:linear-gradient(135deg,#3b82f6,#2563eb);color:#fff;box-shadow:0 2px 8px #2563eb59}.btn-primary:hover{background:linear-gradient(135deg,#60a5fa,#3b82f6);transform:translateY(-1px);box-shadow:0 4px 12px #2563eb73}.btn-secondary{background:var(--bg-surface);color:var(--text-primary);border:1px solid var(--border-medium)}.btn-secondary:hover{background:var(--bg-surface-elevated);border-color:#ffffff40}.btn-danger{background:#ef44442e;color:#ef4444;border:1px solid rgba(239,68,68,.4)}.btn-danger:hover{background:#ef44444d}.btn-sm{padding:5px 10px;font-size:12px;border-radius:var(--radius-sm)}.btn-icon{width:34px;height:34px;padding:0;border-radius:var(--radius-md);background:var(--bg-input);border:1px solid var(--border-subtle);color:var(--text-secondary)}.btn-icon:hover{color:var(--text-primary);background:var(--bg-surface)}.main-content{flex:1;padding:20px 24px;overflow-x:auto}.kanban-board{display:grid;grid-template-columns:repeat(6,minmax(280px,1fr));gap:16px;align-items:start;min-height:calc(100vh - 280px)}.kanban-column{background:#0f172a99;border:1px solid var(--border-subtle);border-radius:var(--radius-lg);display:flex;flex-direction:column;max-height:calc(100vh - 240px);transition:border-color .2s,background-color .2s}.kanban-column.drag-over{border-color:var(--accent-blue);background:#1e293bb3;box-shadow:var(--shadow-glow)}.column-header{padding:12px 14px;display:flex;align-items:center;justify-content:space-between;border-bottom:1px solid var(--border-subtle);position:sticky;top:0;background:inherit;border-radius:var(--radius-lg) var(--radius-lg) 0 0;z-index:2}.column-title-group{display:flex;align-items:center;gap:8px}.status-indicator{width:10px;height:10px;border-radius:50%}.status-indicator.backlog{background:var(--status-backlog)}.status-indicator.in_triage{background:var(--status-triage)}.status-indicator.in_progress{background:var(--status-progress)}.status-indicator.in_review{background:var(--status-review)}.status-indicator.resolved{background:var(--status-resolved)}.status-indicator.closed{background:var(--status-closed)}.column-title{font-size:13px;font-weight:700;text-transform:uppercase;letter-spacing:.04em;color:var(--text-secondary)}.column-count{font-size:11px;font-weight:700;background:var(--bg-surface);color:var(--text-muted);padding:2px 8px;border-radius:12px}.column-cards-container{padding:10px;display:flex;flex-direction:column;gap:10px;overflow-y:auto;flex:1;min-height:100px}.ticket-card{background:var(--bg-card);border:1px solid var(--border-subtle);border-radius:var(--radius-md);padding:12px 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var(--border-subtle)}.card-summary{font-size:13px;font-weight:600;line-height:1.4;color:var(--text-primary);margin-bottom:10px;display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden}.card-org-row{display:flex;align-items:center;justify-content:space-between;margin-bottom:10px}.org-chip{font-size:11px;color:var(--text-secondary);display:inline-flex;align-items:center;gap:4px}.card-footer{display:flex;align-items:center;justify-content:space-between;border-top:1px solid rgba(255,255,255,.05);padding-top:8px;margin-top:4px}.priority-badge{font-size:10px;font-weight:700;padding:2px 6px;border-radius:4px;text-transform:uppercase;display:inline-flex;align-items:center;gap:3px}.priority-badge.p0{background:var(--p0-bg);color:var(--p0-color);border:1px solid var(--p0-border)}.priority-badge.p1{background:var(--p1-bg);color:var(--p1-color);border:1px solid var(--p1-border)}.priority-badge.p2{background:var(--p2-bg);color:var(--p2-color);border:1px solid var(--p2-border)}.priority-badge.p3{background:var(--p3-bg);color:var(--p3-color);border:1px solid var(--p3-border)}.card-right-footer{display:flex;align-items:center;gap:8px}.sla-pill{font-size:10px;font-weight:600;padding:2px 6px;border-radius:10px;display:inline-flex;align-items:center;gap:4px}.sla-pill.sla-ontrack{background:#10b98126;color:var(--sla-ontrack)}.sla-pill.sla-warning{background:#f59e0b26;color:var(--sla-warning)}.sla-pill.sla-breached{background:#ef444433;color:var(--sla-breached);font-weight:700}.sla-pill.sla-resolved{background:#64748b33;color:var(--text-muted)}.user-avatar{width:22px;height:22px;border-radius:50%;background:var(--bg-surface-elevated);border:1px solid var(--border-medium);display:inline-flex;align-items:center;justify-content:center;font-size:10px;font-weight:700;color:var(--text-secondary)}.list-view-container{background:var(--bg-card);border:1px solid var(--border-subtle);border-radius:var(--radius-lg);overflow:hidden}.ticket-table{width:100%;border-collapse:collapse;text-align:left}.ticket-table th{background:var(--bg-sidebar);color:var(--text-muted);font-size:11px;font-weight:700;text-transform:uppercase;letter-spacing:.05em;padding:12px 16px;border-bottom:1px solid var(--border-subtle)}.ticket-table td{padding:12px 16px;border-bottom:1px solid var(--border-subtle);color:var(--text-secondary);font-size:13px;vertical-align:middle}.ticket-table tbody tr{cursor:pointer;transition:background-color .15s}.ticket-table tbody tr:hover{background:var(--bg-card-hover);color:var(--text-primary)}.table-summary-cell{font-weight:600;color:var(--text-primary);max-width:400px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.drawer-overlay{position:fixed;top:0;right:0;bottom:0;left:0;background:#000000a6;-webkit-backdrop-filter:blur(4px);backdrop-filter:blur(4px);z-index:50;opacity:0;pointer-events:none;transition:opacity .25s ease}.drawer-overlay.open{opacity:1;pointer-events:auto}.ticket-drawer{position:fixed;top:0;right:0;bottom:0;width:680px;max-width:90vw;background:var(--bg-sidebar);border-left:1px solid var(--border-medium);box-shadow:var(--shadow-lg);display:flex;flex-direction:column;transform:translate(100%);transition:transform .3s cubic-bezier(.16,1,.3,1);z-index:51}.drawer-overlay.open .ticket-drawer{transform:translate(0)}.drawer-header{padding:18px 24px;border-bottom:1px solid 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var(--status-triage);background:#f59e0b0d}.comment-meta{display:flex;align-items:center;justify-content:space-between;margin-bottom:6px}.comment-author-info{display:flex;align-items:center;gap:8px}.comment-time{font-size:11px;color:var(--text-muted)}.comment-composer{background:var(--bg-card);border:1px solid var(--border-medium);border-radius:var(--radius-md);padding:12px;display:flex;flex-direction:column;gap:10px}.comment-textarea{background:var(--bg-input);border:1px solid var(--border-subtle);border-radius:var(--radius-sm);padding:10px;color:var(--text-primary);font-family:var(--font-sans);font-size:13px;resize:vertical;min-height:70px}.composer-footer{display:flex;align-items:center;justify-content:space-between}.modal-overlay{position:fixed;top:0;right:0;bottom:0;left:0;background:#000000bf;-webkit-backdrop-filter:blur(6px);backdrop-filter:blur(6px);z-index:60;display:flex;align-items:center;justify-content:center;opacity:0;pointer-events:none;transition:opacity .2s 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.required{color:var(--p0-color)}.form-input,.form-select,.form-textarea{background:var(--bg-input);border:1px solid var(--border-medium);border-radius:var(--radius-md);padding:9px 12px;color:var(--text-primary);font-size:13px;font-family:var(--font-sans);outline:none;transition:border-color .2s}.form-input:focus,.form-select:focus,.form-textarea:focus{border-color:var(--accent-blue);box-shadow:0 0 0 2px #3b82f633}.form-textarea{resize:vertical;min-height:100px}.form-row{display:grid;grid-template-columns:1fr 1fr;gap:12px}.toast-container{position:fixed;bottom:24px;right:24px;z-index:100;display:flex;flex-direction:column;gap:10px;pointer-events:none}.toast{background:var(--bg-surface-elevated);border:1px solid var(--border-medium);color:var(--text-primary);padding:12px 18px;border-radius:var(--radius-md);box-shadow:var(--shadow-lg);font-size:13px;display:flex;align-items:center;gap:10px;pointer-events:auto;cursor:pointer;animation:slideInToast .3s ease forwards}@keyframes slideInToast{0%{opacity:0;transform:translateY(10px)}to{opacity:1;transform:translateY(0)}}